As the world speeds up and customer expectations increase, organisations are having to increase the frequency they release products to market.
For technology based products, the key to achieving market leadership is the engagement process between business and it's enabler, IT.
Total Cost of Ownership (TCO) is often miscalculated or completely excluded during project inception.
Whether you are building your own software or purchasing a commercial-off-the-shelf product (COTS), you must put in place good practices to lower your TCO.
The role of IT is that of an enabler for the business and as such should always be focused on delivering as much business value as is possible.
Over the years this seems to have been forgotten or diluted and we often see solutions become technology driven.